This autumn, Zalando celebrates its fourth birthday on the Polish market. Julia (Payments), Kristina (Tech) and Tomasz (Brand Marketing) used this opportunity to share Zalando’s knowledge on e-commerce business with Polish start-ups: We invited to the first ‘e-Commerce Day’ in collaboration with Google’s Campus Warsaw. ... Read more
Have you ever asked yourself how Zalando manages to operate the customer service in a European market with 15 countries, about 19 million customers and 12 languages? The answer is quite simple: Bring all nationalities to the currently most vibrant city (Z<3Berlin) and build one of Europe’s best service hotlines for fashion with. ... Read more
Artificial Intelligence (AI) is one of the hottest topics dominating the news right now. From self-driving cars to Google’s AlphaGo, AI is everywhere. As its relevance and importance grows, so too does the need for companies like Zalando to be at the cutting edge of emerging research and trends. We sat down with two of our leading researchers to talk about AI’s transition from science fiction to reality. ... Read more
How a connected fashion world can create a better consumer experience
You go online to find the shoe you really want, but your size is not available on Zalando? However, they might be available in a store, but how will you know? Zalando gives access to 150,000 articles from 1,500 brands but still, 90 percent of all stock in Europe lies in stores. In the future, we want to increase the access to all fashion products – together with our online and offline fashion partners.
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September 15th had been marked in the calendars of our Brand Marketing team for quite some time - it was the day of the annual team event in which the more than 200 employees took a collective break from office life. ... Read more